TERMS AND CONDITIONS/PRIVACY POLICY

Please read the terms and conditions carefully before ordering. They contain important information about purchasing from Harika At Home. We reserve the right to change the terms & conditions at any time.  We recommend that you familiarise yourself with them whenever you place an order.

All the data that we collect from you as a customer will be securely stored in accordance with the Data Protection Act and will not be sold or traded to third parties under any circumstances.

DELIVERY

We aim to dispatch all goods purchased within 5 working days, unless you have placed a special order. If you live within a 3 mile radius, we are happy to deliver to goods to you. All items are currently sent through Royal Mail within the UK. We always aim to deliver goods in the time scale quoted by Royal Mail but delivery times are not guaranteed. If delivery is delayed due any cause beyond our reasonable control, the delivery date will be extended by a reasonable period. We will not accept responsibility if a delivery is delayed due to incorrect payment or delivery details.

UK P&P CHARGES

Orders sent 1st class are £4.50

Orders up to £39.99 sent 2nd class are £4.00 or FREE for orders over £40

Costs stated are for within the UK only. Please contact us if you wish to have items posted elsewhere.

GENERAL INFORMATION

We try to keep our stock control system up to date but during busy periods this may be more difficult. if an item is out of stock we will contact you and advise accordingly re future availability. If you choose to receive a refund we will be happy to oblige. Every care is taken to describe products accurately, however all colours sizes and measurements displayed on the website are approximate.

All prices are subject to change without notice. If an item has been incorrectly priced, we reserve the right to supply the item at the correct price. if we become aware that the price is incorrect after your order has been placed we will give you the option to reorder the item at the correct price or cancel your order.

We reserve the right to refuse any order.

Please be aware that some products contain small parts and may therefore be a choking hazard. we ask that you please use your own judgement if products do not have guidance on the packaging. We will not accept responsibility/liability for any loss or damage of products once they are in your care. Neither can we accept any  responsibility for any injury or harm brought to you by wearing or using one of our products.

Unless stated glassware items will not be microwave/dishwasher safe.

Please note that due to different device calibrations colours of items may vary slightly.

REFUNDS

If you are not happy with your purchase please do not hesitate to contact us, we want your shopping experience to be a pleasant one and will aim to resolve any problems quickly and efficiently.

Goods must be returned within 14 days of receipt for an exchange or refund. 

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of

payment).You will receive the credit within a certain amount of days, depending on your card issuer's policies

You will be responsible for paying for your own shipping costs for returning your item. Shipping

costs are nonrefundable.

PRIVACY POLICY

 Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from harikaathome.co.uk (the “Site”).This Privacy Policy does not apply to the practices of third parties that we do not own or control or any third party services you access through our selling platforms. You can reference their policies individually to learn more about their privacy practices. 

PERSONAL INFORMATION WE COLLECT

 When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

 

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.-

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

   Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.  We refer to this information as “Order Information.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of any marketing and advertising campaigns we may use)

 SHARING YOUR PERSONAL INFORMATION

 We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Wix to power our site. You can read more about how Wix or other third parties uses your Personal Information on their own websites. Finally, we may also share your Personal Information to comply with applicable laws and regulations or any lawful request for information we receive, or to otherwise protect our rights.

 

I If  you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below

 You can object to (i) the processing of some of your information based on legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For purposes of EU data protection law, I, Lynn Nevin, am the data controller of your personal information. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at harikasheffield@aol.com or by mail using the details provided below:

 

  35 Norton Lane, Sheffield,  S8 8GW, United Kingdom

When making a purchase it is understood that you accept the terms and conditions. it is your responsibility to ensure you have read the terms carefully before completing any transactions. By using this website and/or placing an order you agree to be bound by the terms and conditions.